Long term service support for University of Hertfordshire

The University of Hertfordshire is well known for its modern and comprehensive facilities, making it a leading academic campus with an inspiring 96.1 % employment rate for graduate students. 

The University is constantly updating with a vision for developing a twenty-first century campus offering a range of comprehensive facilities – including a £10m Law Court building and £50m state-of-the-art Science building and a £250,000 auto-mobile simulator to name a few.

When we encounter a problem, we report this to the Visavvi helpdesk who immediately see if it’s an issue they can help with, sometimes it’s simply a user error, but if not the helpdesk usually advises of a work around to get us going until an engineer arrives. They always try to help get the facility back up and running as soon as possible."

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