Ann Pickard scoops AV Support Professional of the Year!

During her 27 year career as part of the Saville Group, Ann has completely transformed the service and maintenance business, earning her the title “Queen of Service” from her peers and an enviable list of loyal clients.

Commenting on the award, Ann said “Since my first day with the Gruop, I always made a point of delivering impeccable service to more than 3,000 customers – some of whom have been with me since I first started. Whether clients are spending £50, £50,000 or are covered by a warranty, I will always serve my customers with flawless service because I am passionate about going that extra mile. Aside from always looking at ways to improve our service, I am always looking for new methods of combining delivery with value. 

Thanks to the continued growth and success of the Visavvi Service Department, Ann became a shareholder in the parent company Saville Group and was invited to join the Board of Directors. Joint managing Director Andy Dyson commented “Ann’s uncompromising work ethic is founded on a total unfaltering passion to exceed in delivering exceptional client service. She is completely deserving of this Award and we are incredibly proud of her achievements.”