Challenge

What was essential was a totally reliable, round-the-clock AV network, connecting the Council’s five control rooms by video and audio, enabling managers to share plans, maps and information boards visually – and instantly. With demands for updated logistics escalating rapidly as the Grande Depart approached, the Emergency Planning Team turned to Visavvi for a solution based on our Convene video conferencing service, already in use by the council.

“The system was constantly live at each control room and worked well, keeping the planning team, senior officers and the emergency services in touch with each other. With the software on Smartphones, we can see many possibilities for its use at future events.”

Solution

We were keen to provide support for the event and immediately offered an increased level of service plus recording capabilities throughout the Yorkshire stages of the race.

Connected via the Visavvi Convene hosted video service, laptop computers and webcams enabled the planning team to see, assess and plan the logistics face-to-face with colleagues at each location, as the event moved across the county, through vast crowds of spectators at every stage. 

While the actual race was controlled by the French race management team, North Yorkshire County Council took overall responsibility as the event organisers. Including traffic control, medical and toilet facilities, their duty of care involved over a million people along more than 100 miles of the route in Yorkshire, monitored via the control rooms in Skipton, Richmond, Harrogate and Wakefield.

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